Shipping Policy
Last updated: September 14, 2026
We deliver Terrafic orders to serviceable PIN codes across [India — confirm coverage]. Delivery availability and charges are shown at checkout.
Dispatch and delivery
Orders are normally dispatched within 1 day of confirmation. Delivery usually takes 3–7 business days after dispatch, depending on your location. Remote areas may take longer.
Business days: Monday to Saturday, excluding public holidays. These timelines are estimates; we will update you about significant delays.
Shipping charges
- Standard Shipping: INR 99
- Free Standard Shipping: Available on prepaid orders above INR 499
- Cash on Delivery: INR 149
- Priority Shipping: INR 399 and ships within 3–5 business days
Track your order
Once your order is dispatched, we will send a tracking link by email/SMS. Please allow 24–48 hours for courier tracking to update.
Address changes
Please check your address and phone number before ordering. Contact us immediately if you need a correction. Changes after dispatch depend on the courier. Any agreed re-delivery charge will be explained in advance.
Delivery problems
If your parcel is damaged, missing or marked delivered but not received, contact us with your order number. We will investigate with the courier and arrange an appropriate resolution. You can refuse a seriously damaged parcel, but accepting delivery does not remove your right to report a problem.
If we cannot deliver your order, we will arrange an appropriate refund. Your rights under applicable consumer law remain unaffected.
Need help
Email: ops@nuverrasol.com | Phone: +91 90089 97035
For bulk or international orders, contact us for delivery arrangements.